Recent Customer Reviews

The chaise cushion I ordered is wonderful! It has a striped piping around the edges that is spectacular! The 4 inch cushion is very comfortable. Our previous cushion lasted for many years!  

We totally satisfied with our new cushion.  

Very positive experience. Everything done perfectly and to order. And much better price than I found at another site.  

The new cushion on my favorite chair is perfect. Thank you for great quality and service!  

My cushions are fantastic. I think they turned out really great. I was a little freaked out at first when I saw the package delivered. How could two cushions be in that. Then I saw they were folded and got even more worried. But as soon as I released them from the plastic, they recovered nicely.  

Thank you for asking for feedback. Your quality is great. The speed in fulfilling the order was faster than expected. However, I cannot use my cushions due to the extreme firmness. I expected them to be soft, allowing you to sink into the cushion when sitting. Instead, it is so firm that our feet don't even reach the floor. I measured the thickness (4 inches) based on my current cushions and that was a mistake. I recognize your policy doesn't allow returns, but is there anything you can do?  

Overall I was very satisfied. The customer service people were excellent when helping me figure out a part of my order where the style of the back and seat cushions didn’t match. They identified the issue then helped me correct it. The cushions seem to be very good quality and was just as I ordered it.  

Love the cushions!  

Our cushions are wonderful. The Custom Cushions support staff was extremely helpful in assisting us to get the best product for our needs. We were even able to adjust our order to less expensive fill because the cushions are under roof and our refund was credited immediately.  

The cushions are beautiful and our order was filled quickly. We are extremely pleased with our purchase.  

The customer service team was super helpful. They let me know that what I was ordering would not be ideal. They cancelled my order and refunded my money so I could submit a new order that would workout better.  

Everything came out exactly as ordered and was well made, and packaged. thanks!  

My custom cushions look great!  

Thank you The cushions are exactly as ordered and fit beautifully  

We are very happy with the outdoor cushion we had made for wicker retain couch. The color is perfect, just like the sample we picked out. Very well made !!!!!!  

Very pleased with the cushions that I ordered.  

I've ordered 3 times from Custom Cushions, and have been very pleased each time. The third time was to get cushions for more chairs identical to some that I'd already gotten cushions for. I was especially impressed with the fact that the second set was exactly the same as the first. Thank you!  

The cushions fit perfectly! I'm very happy with the material as well.  

Thank you for the speedy creation and delivery  

The seat cushion was exactly what we expected. The material cover was of good quality and the density of the seat cushion is very good.